Who we are
Five Barking Dogs! is an online pet-supply store operated by Publishing Pros Corp in Peekskill, New York. Our website address is: https://fivebarkingdogs.com. You can reach us at info@fivebarkingdogs.com.
What personal data we collect and why we collect it
Orders
When you place an order, we collect the information needed to process and deliver it: your name, billing and shipping addresses, email address, phone number, and the details of the products you buy. We use this information to fulfill your order, provide customer service, process refunds, and meet our accounting and legal obligations.
Payments
Payments are processed securely by our payment providers (WooPayments and Stripe). Your card details are sent directly to the payment provider and are never stored on our website’s servers. We receive confirmation of your payment and a record of the transaction amount and method.
Your account
If you create an account, we store the personal information you provide in your profile, such as your name, addresses, and email address, along with your order history. You can see, edit, or delete your personal information at any time from your account page (except that you cannot change your username). Website administrators can also see and edit that information.
Newsletter
If you subscribe to our newsletter, we collect your email address and send mailings through MailPoet. Every message includes an unsubscribe link, and you can opt out at any time. We never add you to the newsletter list without your sign-up.
Cookies
Our store uses cookies that are necessary for it to work: to keep items in your shopping cart, remember you at checkout, and keep you logged in to your account. If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies; it contains no personal data and is discarded when you close your browser. When you log in, we set cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if you had visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Who we share your data with
We share your data only with the service providers who help us run the store: payment processors (WooPayments and Stripe) to take your payment, shipping carriers to deliver your order, and our email provider to send order and newsletter messages. If you request a password reset, your IP address will be included in the reset email. We do not sell your personal information.
How long we retain your data
Order records are retained for as long as needed for accounting, tax, and legal purposes. Account information is kept while your account remains active. Newsletter addresses are kept until you unsubscribe. If you ask us to erase your personal data, we will do so except for any data we are obliged to keep for administrative, legal, or security purposes.
What rights you have over your data
If you have an account on this site or have placed an order, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a request, email us at info@fivebarkingdogs.com.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.